1. General information
1.1 The semstorm.com website and the app.semstorm.com application (hereinafter referred to as the "
Application") are operated by SEMSTORM International sp. z o.o. with its office registered in Warsaw, listed in the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register, KRS No. 0000587602, Tax Identification Number (NIP): 9512401362, statistical number (REGON): 363052435, share capital: PLN 200,000.00 (hereinafter referred to as the "
Administrator"). The Administrator is the controller of Users' personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals concerning the processing of personal data and the free movement of such data and repealing Directive 95/46/EC, (hereinafter: "
GDPR").
1.2 This Privacy Policy ("
Policy") applies to users of the Applications, hereinafter collectively referred to as "Users" or each individual "
User." You may also have a registered account
1.3 As part of its business activity, the Administrator offers Users the possibility to purchase plans, hereinafter referred to as "
Services," through the Application.
1.4 Contact with the Administrator can be provided by mail at 405/29 Puławska Street, 02-801 Warsaw, or by e-mail at
support@semstorm.com.
1.5 "
Third Party" - third party as defined by the GDPR.
1.6 "
Personal Data" - personal data as defined by the GDPR, collected by the Administrator.
1.7. "
Regulations" - Regulations for the provision of Services, available on the Administrator's website, required to create an account by the User.
2. Processing of Personal Data
2.1 To use the Administrator Services or conducting correspondence with the Administrator, the User may provide Personal Data.
2.2 The User's provision of Personal Data is voluntary; however, necessary to use the Administrator Services.
2.3 All the Personal Data shall be processed following the Polish and European law requirements, particularly GDPR.
2.4 The Administrator may entrust the processing of Personal Data to a third party based on an agreement concluded with it (hereinafter: "
Cooperating Entity"). The Administrator shall make every effort to conclude agreements only with entities that offer an appropriate security level of the processed Personal Data according to the GDPR.
2.5 The Administrator shall make every effort to adequately secure the personal data provided, according to Article 46 of the GDPR.
2.6 The cooperating entities shall include: entities providing Application hosting, providers of analytical tools supporting sales, customer service, marketing, and educational activities, accounting office, tax office, HR office, online payment platforms, and other Administrator's employees.
2.7 Personal data of the Users registering in the Application shall be processed for purposes of:
2.7.1. provision of Services by the Administrator to the User, including, among other things, account maintenance, handling of inquiries and complaints, sending electronically the User information on the status of the Service, changes to the offer, Rules, Policy, technical breaks, and other significant changes affecting the Services provided, according to Article 6(1)(b) of the GDPR;
2.7.2. direct marketing of the Administrator, including, i.a. sending commercial information by traditional and electronic means, educational information concerning the functioning of the system, information about new materials, content, and training, according to Article 6(1)(f) of the GDPR;
2.7.3. statistical and technical information, including in the form of server logs, entries in the Administrator's and Third Parties' databases, etc., according to Article 6(1)(f) of the GDPR; Data collected:
2.7.4. profiling, i.a. using tools provided by third parties, in particular, to automate sales and customer service processes, according to Article 6(1)(f) of the GDPR.
2.8 Personal data are processed in the following areas: first and last name, e-mail address, postal address, age and gender, telephone number.
2.9 Personal data shall be processed:
2.9.1 As long as you are registered in the Application,
2.9.2 The data resulting directly from the Administrator's tax liabilities according to Article 86 § 1 of the Tax Code.
2.10. The User has the right to demand access to Personal Data and correct, delete, or limit the processing thereof. Ordering the removal or limitation of access to Personal Data may result in difficulties in accessing the Service, e.g., in the form of.:
2.10.1. lack of technical support, e.g., via chat and/or e-mail,
2.10.2. no possibility of creating an account,
2.10.3. delete of the account.
2.11. The Administrator shall not be liable for any difficulties in accessing the Service resulting from a request to restrict or delete Personal Data by the User.
2.12. The User acknowledges that the request to remove or limit the processing of Personal Data does not apply to the backup copies which are in the Administrator's possession if the removal of such data will result in the lack of integrity of the data of other Users or is impossible for technical, financial or security reasons.
2.13. The Administrator has the possibility to refuse to delete certain Personal Data if such refusal would be caused by the need to comply with a legal obligation requiring processing under Union or Member State law, according to Article 17 (3) (d) of the GDPR. The controller shall immediately inform the User of this fact.
2.14. The User has the right to complain to the supervisory authority - the Personal Data Protection Office's President.
2.15. The User has the ability to create account with Google or Facebook services. Administrator may collect such information as your first and last name, e-mail address, postal address, age and gender.
2.16. User may connect external information, such as Google Analytics or Google Search Console to the Application. User hereby ensures that he will not send any personal data to the Application through these integrations. The Administrator will only collect statistical data from these systems.
2.17. The administrator has access to data from Google Analytics and Google Search Console via the official Google API. The Administrator displays the data obtained from these systems in the Application trough reports. The User has the right to grant access to these reports to other Users within Application. In order to optimize the Application, the Administrator may store the obtained data in its database. Only the Administrator's employees have access to this database.
3. Provision of services
3.1 You may make the Services available to your customers or associates ("
Subuser" or "
Sub users"). Such sharing requires the provision of personal information (including the Subuser's name and email address). The User is obliged to obtain from Subuser the consent to entrust personal data before creating a new account.
3.2 Each Subuser is obliged to accept the Regulations to use the Services. After the Regulations acceptance, he/she automatically becomes a User, and the processing of Personal Data described in section 2 of the Privacy Policy applies to him/her.
3.3 Subuser data is stored for 28 days. If, after 28 days Subuser's account is inactive, it shall be automatically deleted, and unnecessary Personal Data (first and last name) shall be deleted.
3.4 Subuser's personal data are processed for purposes:
3.4.1. of Services' provision by the Administrator to Subuser, according to Article 6 paragraph 1(b) of the GDPR.
3.4.2. of sending information, in particular, a reminder of the expiry date of account activation, by electronic means according to Article 6(1)(f) of the GDPR.
3.5 The Administrator shall immediately inform the Subuser about the processing of his/her personal data and the purpose of the processing and legal basis. Subuser can withdraw their consent to the processing of personal data at any time, e.g., by clicking on the electronic message's link.
3.6 Subuser has the right to complain to the supervisory authority - the Personal Data Protection Office's President.
4. Information about Cookies
4.1 The Administrator uses cookies (hereinafter referred to as "
Cookies") in his activity to adjust our services and the content of the website to the individual needs of the Users and measure interest.
4.2 Third Parties who may additionally place Cookies on the User Device are:
4.2.1. Google; privacy policy:
https://policies.google.com/privacy,
Facebook; privacy policy:
https://www.facebook.com/privacy/explanation,
4.2.3. Microsoft; privacy policy:
https://privacy.microsoft.com/pl-pl/privacystatement,
LinkedIn; privacy policy:
https://www.linkedin.com/legal/privacy-policy,
4.2.5. Intercom; privacy policy:
https://www.intercom.com/terms-and-policies#privacy,
Twitter; privacy policy:
https://twitter.com/en/privacy,
4.2.7. Instagram; privacy policy:
https://help.instagram.com/155833707900388,
4.2.8. Adobe; privacy policy:
https://www.adobe.com/privacy/policy.html.
4.3 The information contained in Cookies is used for purposes of:
4.3.1. provision of Services by the Administrator to the User, in particular by enabling logging into the Application and storing the User's settings, according to Article 6(1)(b) of GDPR;
4.3.2. direct marketing, in particular in broadcasting advertisements on Third-Party websites, according to Article 6.1(f) of the GDPR;
4.3.3. statistical and technical, according to Article 6(1)(f) of the GDPR;
4.3.4. profiling, i.a., to automate sales and customer service processes, under Article 6(1)(f) of the GDPR.
4.4 The user has the right to disable the function of accepting cookies on his computer, tablet, mobile phone, or other devices using which the user connects to the Internet (hereinafter: "Device"). Ways to disable cookies:
4.4.1 Chrome:
https://support.google.com/chrome/answer/95647?hl=pl.
4.4.2. Firefox:
https://support.mozilla.org/pl/kb/usuwanie-ciasteczek
4.4.3. Internet Explorer:
https://windows.microsoft.com/pl-pl/internet-explorer/delete-manage-cook...
4.4.4. Microsoft Edge:
https://support.microsoft.com/pl-pl/help/10607/microsoft-edge-view-delet...
4.4.5. Opera:
https://help.opera.com/Windows/12.10/pl/cookies.html
4.5 If the User decides to use only Cookies, he/she will lose the possibility to use some functions available in the Application, such as logging into his/her account in the Application and saving settings concerning profiling or data collection
5. Additional Services (API)
5.1. The Administrator reserves the right to offer their services also via third parties through (but not limited to) APIs available in selected packages. This includes, among others, platforms such as:
5.1.1. Community Connector for Google Looker Studio: SEMSTORM does not process any data provided during the connection with the Connector.
5.2. The Administrator is not liable for errors or malfunctions in third-party solutions mentioned in point 5.1.
5.3. The User assumes full responsibility for the proper configuration of third-party solutions in terms of granting access to third parties, the amount of data retrieved, and other aspects not directly related to the operation of the SEMSTORM API.
6. Additional information
6.1 The Administrator has the right to verify the identity of the User exercising the right of access to data under Article 12(6) of the GDPR. In particular, the Administrator has the right to verify whether the User is the owner of the account by sending an appropriate e-mail or in any other way.
6.2 The User has the right to mark all documents sent to the Administrator with graphic signs, i.e., e.g., a watermark.
6.3 If you disagree with the Policy, please exit the Application. Staying in the Application generally constitutes consent to the Policy. However, the right to access, correct, request to restrict or delete data is independent of your consent to the Policy.